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Built for how charities actually work.

Other platforms make you choose: fundraising or case management. Donor tracking or volunteer coordination. Then charge extra for each piece. Alder includes everything, at every tier — turn on the features you need today and add more whenever you're ready. No upgrades, no extra cost.

Fundraising

Every donation, every pound, every thank-you.

Track one-off gifts, regular giving, Gift Aid, and GASDS. Accept Stripe, GoCardless, Apple Pay, and Google Pay. Crowdfunding pages. Real-time dashboards.

  • Gift Aid and GASDS tracking with HMRC submission
  • Stripe, GoCardless, Apple Pay, and Google Pay
  • Crowdfunding and peer-to-peer pages
  • Automated donor acknowledgements
  • Regular giving with failed payment recovery
  • Real-time income dashboards
£12.4k
This month
£3.1k
Gift Aid due
↑ 18%
vs last month
SE
Sarah Edwards
Monthly · Direct Debit · Gift Aid ✓
£25.00
TP
Tom Patterson
One-off · Card · Gift Aid ✓
£150.00
AL
Angela Liu
Monthly · Direct Debit · Gift Aid ✓
£10.00
KR
Karen Roberts
One-off · Apple Pay · Gift Aid ✓
£50.00
Gift Aid: £3,100 reclaimable this quarter · HMRC submission ready
27
Open cases
8
Closed this month
1
Safeguarding review
JC
James Clarke
Employment support · 8 sessions
In progress
AP
Amelia Patel
Mental health · 5 sessions
In progress
TW
Thomas Ward
Housing assistance · Review due
Safeguarding
FS
Fatima Said
Benefits advice · 12 sessions · Closing
Resolved
Outcomes: 82% positive outcomes recorded this quarter · 3 cases ready for review
Case Management

Every person you support, properly looked after.

Proper case management for service-delivery charities. Track outcomes, manage safeguarding concerns, and keep comprehensive records of every interaction.

  • Structured case records with full history
  • Safeguarding workflows and concern logging
  • Outcome tracking and impact measurement
  • Configurable case types
  • Secure document storage per case
  • Role-based access
Volunteer Management

Coordinate your volunteers without the spreadsheet chaos.

Build comprehensive volunteer profiles, manage availability and qualifications, schedule shifts, and track hours — all in one place.

  • Profiles with skills, availability, and qualifications
  • DBS and safeguarding check tracking
  • Shift scheduling and rota management
  • Hours logging and reporting
  • Automated communications
  • Skills matching
42
Active volunteers
186h
This month
3
New sign-ups
RK
Rachel Kim
Food bank · Tue & Thu · DBS ✓
Confirmed
MB
Marcus Brown
Youth club · Wed evening · DBS ✓
Confirmed
HN
Helen Nguyen
Admin support · DBS pending
DBS due
DJ
David Jones
Befriending · Mon & Fri · DBS ✓
Confirmed
This week: 14 shifts covered · 2 gaps remaining (Sat AM food bank, Sun PM drop-in)
6
Upcoming events
349
Total registered
£8.2k
Revenue
Spring Gala Dinner
1 April, 19:00
142/200
Coffee Morning
30 March, 10:30
34 attending
Volunteer Training
2 April, 14:00
Recurring
Kiosk mode: Participants tap their name to check in — no passwords
Events and Sessions

From galas to drop-ins — every session, every attendee

Whether it's a fundraising dinner, a weekly craft group, or a volunteer training day, Alder CRM handles registration, check-in, and attendance tracking. Touch-screen kiosk mode lets participants sign themselves in.

  • Event creation with ticketing, registration, and capacity limits
  • Touch-screen kiosk check-in for recurring sessions
  • Attendance tracking linked to participant records
  • Session-level impact data and outcome dashboards
Email and Newsletters

Reach your supporters without paying for another platform.

Build beautiful campaigns with our drag-and-drop editor. Segment your audience smartly, automate sequences, and track every open, click, and conversion.

  • Drag-and-drop email builder
  • Smart segmentation
  • Automated email sequences
  • Open, click, and conversion tracking
  • Unsubscribe and GDPR compliance
  • Email templates
Subscribers
1,891
Lists
6
Avg open rate
38%
Spring Appeal 2026
Sent 8 Mar · 1,247 recipients
42% opened
Monthly volunteer update
Scheduled 15 Mar · 89 subscribers
Scheduled
Gala thank-you follow-up
Draft · Segment: attended event
Draft
New donor welcome sequence
Automated · 3-email series · 156 sent
Active
Spring Appeal: 42% open rate · 12% click-through · 8 donations attributed (£1,240)
Pipeline value
£180k
9 opportunities
Success rate
64%
↑ 18% vs last year
National Lottery — Local Communities
Deadline 15 May
Draft
GW
Garfield Weston Foundation
Deadline 30 April
Submitted
BBC Children in Need
Deadline 25 April
Under review
AI match: New opportunities matched to your profile automatically
Grants and Trusts

Find funding. Track applications. Report on outcomes.

Search thousands of funding opportunities with AI assistance. Track applications, deadlines, and outcomes all in one place. Funder relationships and reporting are built in.

  • AI-powered grant search
  • Application pipeline with deadlines
  • Submission history and outcomes
  • Funder relationship management
  • Grant reporting linked to data
  • Automated reminders
People and Compliance

Everyone connected to your charity. One complete picture.

A single unified record for every person in your orbit: donors, volunteers, service users, and staff. Manage consent, track DBS checks, and stay GDPR compliant.

  • Single unified record
  • Consent management and GDPR
  • DBS tracking
  • Data retention policies
  • Duplicate detection
  • Custom fields and tags
Safeguarding training
Staff completed 18 / 21
Lone Working Policy v2.4
Review due 28 Mar · Last reviewed Sep 2025
Review in 23 days
Data Protection Policy v3.1
Published 1 Mar · 14 of 21 staff have read
67% read
DBS renewals due
Helen Nguyen (expired) · Marcus Brown (30 days)
2 overdue
Consent audit complete
1,842 valid · 38 expired · 12 withdrawn
Up to date
GDPR: 1,842 contacts with valid consent · 14 pending data retention reviews
Declarations
8 / 9
1 renewal overdue
Open actions
5
from last 2 meetings
Q4 Board Meeting
12 Mar · 10 attended · 3 actions raised
Recorded
Sarah Thompson
Annual declaration overdue · Last signed 14 months ago
Overdue
Conflict of interest logged
David Chen · re: media partnership · 8 Mar
Declared
Term expiry: 2 trustees due for reappointment in the next 90 days
Governance and Board

Board reporting that doesn't take a week to prepare.

Manage board meetings, track trustee terms, and generate board-ready reports in minutes. All governance data is always up to date.

  • Board meeting scheduling
  • Trustee records with term tracking
  • Automated board reports
  • Document management
  • Governance compliance checklists
  • Action tracking
Reporting and Insights

See what's actually happening across your charity.

Real-time dashboards show income, case outcomes, volunteer hours, and impact metrics. Generate board-ready reports with a click. All data is always current.

  • Real-time dashboards
  • Configurable reports
  • Scheduled delivery
  • Board-ready reports
  • Data export
Total income YTD
£148,200
↑ 14% vs last year
Donor retention
78%
↑ 3% vs last quarter
At-risk donors 12 flagged
AI has identified 12 regular donors who may be about to lapse based on giving pattern changes. Review recommended.
Funder report: Big Lottery Auto-generated
Q1 outcomes report ready for review. 47 beneficiaries served, 89% positive outcomes recorded.
Volunteer hours 186h this month
Up 12% vs last month. Food bank and befriending programmes driving most growth.
AI summary: Weekly digest emailed to leadership every Monday at 8am
Connected Services
6 integrations active
Stripe
Card payments · Synced in real-time
Connected
GoCardless
Direct Debit · Last sync 2 min ago
Connected
Xero
Accounting sync · Up to date
Connected
Mailchimp
Email lists · Synced hourly
Connected
Plus: Microsoft 365, Google Workspace, and more.
Integrations

Plays well with the tools you keep.

Alder integrates with the accounting, payments, and productivity tools your charity already uses. Sync data automatically, avoid re-entering information, and keep everything up to date.

  • Xero and QuickBooks
  • Stripe and GoCardless
  • JustGiving, GoFundMe, and other fundraising platforms
  • Google Workspace and Microsoft 365
  • Sync with Mailchimp and other email platforms
  • Work with Alder from Claude and ChatGPT

All features. Every tier. No surprises.

Every feature listed on this page is included at every tier – Free, Grow, Pro, and Scale. The only difference between plans is the number of contacts, users, and messages. No feature gating. No “available on Pro+” badges. No escalating add-on costs.